GENERAL SHIPPING INFORMATION
Orders are processed in the order which they are received. We strive to ship all orders within 2 business days of order date. We hate waiting too, so we try our best to ship every order as quickly as we can! Government holidays, adverse weather, customer service inquires for shipping, billing or fraud verifications and seasonal order volume may affect fulfillment time. Let us know if you have an urgent need and we’ll do whatever we can to make it happen.
We offer UPS Ground, 3-Day Select, 2nd Day Air and Next Day shipping options in addition to USPS shipping options for customers shipping to a PO Box or looking for more a affordable alternative. If you have any questions about our shipping policies or need help selecting the best service for you, please give us a shout at firstname.lastname@example.org and we’ll be happy to help!
If your order total is $49 or more you qualify and have the option for free Standard Shipping at checkout. This is a limited time offer and subject to change at any time.
Some restrictions apply:
- Order total less taxes and shipping charges must exceed $49.00
- Available for orders shipping to contiguous United States only, (excludes Alaska, Hawaii, & International Orders).
So, you’re not totally happy with your new DUDES COFFEE product? No worries! We will take back unworn, unwashed or defective items for return. We will credit your original form of payment for returns mailed within 45 days of purchase. Shipping and Handling charges will not be refunded.
Step 1: Fill out the DUDES COFFEE Return form included in your package or you can download it here:
Step 2: Enclose the Return form along with the merchandise in a secure package. Send package through UPS or USPS shipper to the address below. Please allow 30 days for us to receive your package and process your request.
Attn: DUDES COFFEE RETURNS
29384 Quail Run DR
Agoura Hills CA